Digital Public Services: Member States step up efforts in value-based and interoperable digital government

Today’s report on the implementation of the 2020 Berlin Declaration on value-based digital government shows that Member States are improving in digital literacy and in introducing innovative technologies in their public services. However, they need to work more on social participation and digital inclusion, as well as on trust and security in digital services.

Progress matters because fair, inclusive, open and trusted digital public services are major drivers for successfully digitalising European society and economy. Digital and interoperable public services are instrumental for the EU to stay resilient, competitive and innovative. EU Member States collectively spend more than €48 billion using instruments such as the Recovery and Resilience Facility and the Technical Support Instrument to digitalise and transform public services and administrations. Signed in December 2020, the Berlin Declaration puts fundamental rights and democratic values at the heart of this digital transformation.This will help to deliver human-centric digital public services to meet the digital targets for 2030, set by Europe‘s Digital Decade.In addition, aligning transformation efforts across Member States will increase efficiency, effectiveness and interoperability, at reduced cost, in line with the proposed Interoperable Europe Act, Single Digital Gateway and the European Digital Identity.

This is the second report on the implementation of the Berlin Declaration, prepared under the Swedish Presidency of the Council of the EU, following the first one of May 2022. It provides an overview of the progress made by the Member States in implementing the Policy Actions of the Berlin Declaration compared to the previous year.

More information is available in this press release.

(For more information: Sonya Gospodinova – Tel.: +32 2 296 69 53; Marietta Grammenou – Tel.: +32 2 298 35 83)